Aalok R Pradhan
Head Contact Centre Ops, CX, COE - Digital & AI
TVS Motor Company
Ajith Singh R
Product Head
CaratLane
Archana Balaraman
Category Head – Cookies and Health
Britannia Industries Limited
Deepak Gaur
Director – Experience Consulting
PwC India
Fasih Abbas
Senior Director & Head of Customer Success
Cashfree Payments
Ganesh Iyer
Senior CX Portfolio Consultant
NICE
Himadri Ganguly
Partner
PwC India
Kunjal Thakkar
Director – Experience Consulting
PwC India
Manish Purwar
Sr. Director - Technical Product Manager, Customer Experience
GE HealthCare
Mrinmoy Biswas
Executive Director
PwC Technology Consulting
Neha Gupta
Sr. Director Customer Voice & Process Excellence
Groww
Pavan Boggarapu
Vice President of Product
upGrad Group
Prateek Sinha
Partner
PwC India
Priyaah Sundaraam
Vice President, Customer Experience and Fulfilment
Cleartrip
Rahul Bharde
SVP & Head of Analytics & Insights
Jubilant Foodworks
Rahul Poddar
Head Martech
Narayana Health
Rahul Sharma
Country Head, Slack, Service & Platform Business
Salesforce India
Reena Evans
Senior Director of Operations
Acko
Sanjay Gupta
VP - South Asia & Middle East
NICE
Seetharam Srinivasan
Director Supply Chain Management and Customer Experience
HARMAN India
Siddharth Gupta
General Manager Marketing
Britannia Industries Limited
Smitha Kumar
Head Customer Experience
Equitas Small Finance Bank
Sudip Gupta
Director – Experience Consulting
PwC India
Suresh Khadakbhavi
CEO
Digi Yatra Foundation
Venkat Raghavan
Group Director - Analytics
Tesco
Vinamra Vikram Vishen
Former Senior VP - CX Analytics
Zee (CX Analytics Expert)
Vinitha Kannambroth
IFM Operations Head – South Region